CRM CPQ (Configure Price Quote)
Appcino CRM Suite is the 2019 Appian AppMarket Award Winner
With Appcino CRM CPQ, enables companies to exceed expectations while efficiently selling and processing proposals for configurable, multi-option, and customizable products and services. Organizations are enabled to simplify and optimize the configuration of the products, prices, discounts, creation of proposals, and corresponding approval cycles.
Claims Fraud Case Management on Appian
Appcino's Claims Fraud Alert & Case Management application offers the following key capabilities -
-
See the holistic view of the claim, including the fraud alerts and scoring bringing the complete transparency to settlement and investigation teams.
-
Self-configurable fraud case management workflow.
-
Ability to add custom automated or manual fraud investigation rules.
-
Ability to collaborate and annotate on loss pictures, events, ring graphs, and many more.
CRM Customer Service
Appcino CRM on Appian Suite is a 2019 AppMarket Award Winner
Appcino’s Customer Service Application (CRM Suite) enables a single source of truth for your customer representatives, allowing them to do more confident communications with the customers, building more happier & loyal customers.
The application offers key core capabilities:
-
Allows customers to submit their queries, issues, or feedback through multiple modern digital intake channels, like, WhatsApp, Email, Chatbots, Website & Phone with capability to enable any new future channels quickly.
-
Faster assignment of cases through Intelligent Automation capabilities.
-
Case handlers are empowered with powerful tools such as knowledge base, smart actions & contextual best next steps to ensure the case is closed with the right resolution in the first place.
CRM Sales
Appcino CRM Suite is the 2019 Appian AppMarket Award Winner
Appcino CRM Sales enables organizations to intelligently manage the entire sales cycle from lead generation to winning opportunities. It helps them configure their sales processes according to the business needs and seamlessly allows to manage all the business contacts and communications with them ultimately enabling the sales force to plan and execute sales strategies effectively.
Procure 360° - Procure to Pay
Procure 360 is the end-to-end Procure to Pay solution making the entire procurement cycle more transparent, easily manageable and inline with the defined budget. It avoids multiple back offices and distributed purchasing processes, ultimately saving costs and increasing efficiency.
-
Highly configurable and scalable solution for your business needs.
-
Manage the entire procurement cycle from purchase request to managing procured asset/service information.
-
Transparency and control of all your business spending - leading to saving costs & time.
-
Detailed Supplier and Inventory management with real time budget control.
Intelligent Budgeting Framework
IBF is an enterprise-wide budgeting platform focused on making the budget planning process more agile, collaborative, and intelligent -> generating budget that is close to reality and is a catalyst in growth.
-
Highly configurable and scalable solution integretable to your core systems to seamlessly automate end to end budget planning and reporting on actuals.
-
Empowers you to allow key users and departments to contribute in the organization's budget planning process.
-
Increased transparency and efficiency at the same time reducing complexity and bureaucracy.
-
Intelligent to predict budget by machine learning and assisting finance team with right analytics.
User Analytics & Compliance
2018 Appian AppMarket Award Winner in “App Innovation in Governance and Compliance
Appcino's User Analytics & Compliance application is designed to meet the auditing, compliance, security, and governance policies of companies implementing applications on the Appian platform.
The application offers key core capabilities:
-
Easy to understand audits with multiple reports to analyze user activity patterns.
-
The application comes with various reports targeting across all key areas of any Appian applications to report on, such as User logins, Records, Sites, Tasks, Applications, Compliance & many more.
-
Predefined rules set which users can configure for automated alerts for suspicious activity. Example - User Failed Login attempt, log in with risky IP Address, Administrator activity & more.
Claims FNoL (Insurance Suite) on Appian
Appcino's Claims FNoL application aims for faster registration of claims & offers the following key capabilities -
-
Appcino's Claims FNoL enables customers to report the first notification of loss to the insurer through multiple intake channels like email, phone, WhatsApp, and many more.
-
As the Claims Intake is one of the most crucial customer touchpoints in Insurance, the capability to manage the communication across multiple channels is essential for providing a convenient and transparent claims intake, helping insurers to convert customers into loyalists.
-
Appcino's Claims FNoL empowers insurers to add the new line of businesses easily with data validations using the self-service configurations.
Process Mining & Improvement on Appian
Appcino's Process Mining aims to offer the analytics to monitor the business process, see gaps, make changes, and re-analyze improvements. The application offers the following vital functionalities
-
Define the as-is workflow of a business process along with the critical attributes for each milestone/ tasks.
-
Monitor each business processes KPI and identify bottlenecks and areas of improvements.
-
Make changes, publish the updated version of the business process, and monitor again.