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Appcino Challenge

Challenge us with your innovative ideas, don’t let people tell you they are not feasible because you don’t have the budget, technology or the people. Challenge us to see if we can come up with an offer you just can’t resist!


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We Build Applications

That Accurately Solve Your Business Needs

That Are Scalable & Agile

That Are Awarded & Recognized

Our Relentless Pursuit of Being the Best Value Provider

Our Awards and Recognitions validate our competence and passion in bringing value to each of your implementation

THE PARTNER

INVESTING IN YOUR SUCCESS

Head Start With Our Investment On Innovation -

Appcino’s Investment & Leadership in Go To Market Solutions Space Validated by
  • Consecutive Awards
  • 40% Implementation Time Saved
  • Numerous Success Stories

Ensuring a Head Start to Your Digital Transformation Programs
See Our Horizontal & Vertical Solutions Offering

THE PARTNER

INVESTING IN YOUR SUCCESS

CUSTOMER SUCCESS MANAGER FOR EACH IMPLEMENTATION

  • Acts as Your Representative within Appcino
  • Working Towards Your Goal
  • Visualizing and Mitigating Risks
  • Ensuring Expectation and Return on Investment Targets are Achieved
  • Eventually Guaranteeing Success
HISTORY OF AWARDS & SUCCESS

2018
  • Best App Award

2019
  • Best App Award
  • Best SDK Award
  • Hackathon Finalist

2020
  • Best App Award
  • Hackathon Finalist

THE PARTNER

AWARDED FOR ITS INNOVATION

Saved 1000+ Staff-Hours/Month with 50% auto Case Resolution

200% Faster Digital Dispute Resolution with e-Services Customer portal

300% Faster Onboarding, Improved Back Office Efficiency

90% Reduction in Screening Against Sanctions Bill

THE PARTNER

INVESTING IN YOUR SUCCESS

Challenge us with your digitalization needs, don’t let people tell you they
are not feasible because you don’t have the budget, technology, or people.
Challenge us to see if we can come up with an offer you just can’t resist!

Contact Us

THE PARTNER

WITH A CHALLENGE FOR YOU

We Build Applications

That Accurately Solves Your Business Needs

That Are Scalable & Agile

That Are Awarded & Recognized

Our Relentless Pursuit of Being the Best Value Provider

Our Awards and Recognitions validate our competence and passion
in bringing value to each of your implementations

Appcino-mascot-for-accelerated-digital-transformation Appcino-mascot-rocket-cloud
About

Appcino

Appcino is a consulting and technology firm with a mission of being a reliable partner of businesses looking for effective and accelerated digital transformation.

Quality and devotion in our services find it's parallel with that of authenticity and vibrancy of culture to which we belong.

  • We have 7+ years of expertise in successfully delivering business apps built on Appian and Salesforce, enabling accelerated digital transformation. Our people, processes, and winning culture has played a vital role, even in the most challenging situations, exceeding the toughest of expectations and delivering the ROI our customers envisioned.

  • We are currently automation partners to a diverse client group. Our clients are private and public sector organizations in almost all industries, across multiple countries with varied company size. Over the years, by successful performances, we have developed a great trust with all our clients, and each one of them today is referenceable.

  • We deliver business applications and automation initiatives using our intellectual capital built with a lot of domain & technical wisdom. Thereby we perform at a speed that is much faster than the rest and provide future scale and performance.

  • We are awarded multiple times for the innovation and quality of our Solutions. Our numerous ready to use solutions and ideas have stood out, and generated quick returns for our clients with all the needed power.

Appcino

Key Facts

7+

Years of Experience
151+ Consultants

86+

Customers
19+ In the Last Year

589+

Total Projects Delivered
94+ in the last year

30+

Ready to Use Solutions
8+ Awarded

Appcino Challenge

Challenge us with your digitalization needs, don’t let people tell you they are not feasible because you don’t have the budget, technology or the people. Challenge us to see if we can come up with an offer you just can’t resist!

Appcino

Technology Partnerships

Appcino is a leading Professional Services provider on Appian and Salesforce platforms. Our extensive knowledge, experience, and intellectual capital help you realize your digital implementation up to 30% faster with industrial strength quality.

Salesforce

Salesforce Silver Consulting Partner

Appcino is a global Salesforce implementation partner helping various organizations from diversified sectors with a range of specialized Salesforce professional services. We are a Salesforce silver consulting partner and ISV partner specialized in consulting services and app-exchange product development.

We help you realize the real potential of the Salesforce Platform by understanding your business needs and making sure to leverage Salesforce in the best possible way. Understanding your unique and ever-evolving business needs our Salesforce Consultants to, help you configure the environment considering all best practices and extending Salesforce using Apex, Visualforce, and integrations.

 Trusted & Elite Solutions Partner

Appian is a pioneer and leader in the low-code software development space with extensive capabilities around Dynamic Case Management, Business Process Management, Intelligent Automation, and RPA, enabling organizations around the globe to develop powerful applications at lightning speed.

We are trusted as an Appian SI and Professional Services Partner. We work directly with professional services, customers, and global partners with a history of 100% successful implementations and NPS of 9+.

We are leaders in the Appian App Market with multiple awarded GTM Solutions.

A few highlights of Appcino and Appian partnership-

Eight Years of Growing Partnership

A Pool of 120+ Appian Consultants

Best App Award Winners at Appian World 2018,19 & 20

Leader in AppMarket Contribution

Go To Market Solutions for Insurance, Financials Services, and Other Industries

Numerous Horizontal Solutions Useful for Any Appian Implementation

Amazon Web Services

Today, Businesses want extraordinary performance to drive growth and achieve business goals. Appcino understand your business need and closely work on your business model and strategy to seamless transform of your business. Our expertise and close partnership with AWS allows us to have end to end, integrated and flawless execution for our client.

We have a team of experts or AWS-trained consultants and architects who optimize your workloads, and cloud-native applications on AWS. We can offer you an end to end solutions with highly customized, cloud hosting, ongoing management, and continuous improvement.

OutSystems

Our customers succeed with OutSystems. Implementing their native applications allow them to have high productivity, Intuitive design, speed implementation and High security of their business. Outsystems is one of the most advanced low code platforms with advanced enterprise features. It lets us develop Applications visually, and integrate its existing system and give a free hand to add own custom code when it is required. OutSystems is used to create solutions from departmental deployments to mission-critical solutions.

OutSystems is getting popularity among the business solutions aspirants because of High Elasticity in Integration, Easy UX & Responsive Web app with Easy User Experience, Low Code with front end and back and code, Visually develop your full-stack apps incredibly fast and deploy with one click, High scalability, Highly secure with latest security features and Error-free deployment.

Appcino

Solutions Expertise

Appcino has expertise across multiple industries with 30+ ready to use solutions.

CRM CPQ (Configure Price Quote)

Appcino CRM Suite is the 2019 Appian AppMarket Award Winner

With Appcino CRM CPQ, enables companies to exceed expectations while efficiently selling and processing proposals for configurable, multi-option, and customizable products and services. Organizations are enabled to simplify and optimize the configuration of the products, prices, discounts, creation of proposals, and corresponding approval cycles.

Claims Fraud Case Management on Appian

Appcino's Claims Fraud Alert & Case Management application offers the following key capabilities -

  • See the holistic view of the claim, including the fraud alerts and scoring bringing the complete transparency to settlement and investigation teams.

  • Self-configurable fraud case management workflow.

  • Ability to add custom automated or manual fraud investigation rules.

  • Ability to collaborate and annotate on loss pictures, events, ring graphs, and many more.

CRM Customer Service

Appcino CRM on Appian Suite is a 2019 AppMarket Award Winner

Appcino’s Customer Service Application (CRM Suite) enables a single source of truth for your customer representatives, allowing them to do more confident communications with the customers, building more happier & loyal customers.

The application offers key core capabilities:

  • Allows customers to submit their queries, issues, or feedback through multiple modern digital intake channels, like, WhatsApp, Email, Chatbots, Website & Phone with capability to enable any new future channels quickly.

  • Faster assignment of cases through Intelligent Automation capabilities.

  • Case handlers are empowered with powerful tools such as knowledge base, smart actions & contextual best next steps to ensure the case is closed with the right resolution in the first place.

CRM Sales

Appcino CRM Suite is the 2019 Appian AppMarket Award Winner

Appcino CRM Sales enables organizations to intelligently manage the entire sales cycle from lead generation to winning opportunities. It helps them configure their sales processes according to the business needs and seamlessly allows to manage all the business contacts and communications with them ultimately enabling the sales force to plan and execute sales strategies effectively.

Claims Operations & Settlement on Appian

Appcino's Claim Settlement application aims to solve the problem of high claim leakage by reducing high operational costs through an efficient claims settlement process. The app offers the following key functionalities

  • Ability to configure settlement workflow for different lines of businesses. Like motor, property, CPI, etc.

  • Auto claims approval rules, subrogation rules, reserves, and payment authorization rules.

  • Initiate Litigation during settlement.

  • High visibility claims dashboard with information from FNoL, Fraud Case Management, Litigation, Subrogation, Field Inspection, Payments, Documents, and Audits.

Procure 360° - Procure to Pay

Procure 360 is the end-to-end Procure to Pay solution making the entire procurement cycle more transparent, easily manageable and inline with the defined budget. It avoids multiple back offices and distributed purchasing processes, ultimately saving costs and increasing efficiency.

  • Highly configurable and scalable solution for your business needs.

  • Manage the entire procurement cycle from purchase request to managing procured asset/service information.

  • Transparency and control of all your business spending - leading to saving costs & time.

  • Detailed Supplier and Inventory management with real time budget control.

Intelligent Budgeting Framework

IBF is an enterprise-wide budgeting platform focused on making the budget planning process more agile, collaborative, and intelligent -> generating budget that is close to reality and is a catalyst in growth.

  • Highly configurable and scalable solution integretable to your core systems to seamlessly automate end to end budget planning and reporting on actuals.

  • Empowers you to allow key users and departments to contribute in the organization's budget planning process.

  • Increased transparency and efficiency at the same time reducing complexity and bureaucracy.

  • Intelligent to predict budget by machine learning and assisting finance team with right analytics.

User Analytics & Compliance

2018 Appian AppMarket Award Winner in “App Innovation in Governance and Compliance

Appcino's User Analytics & Compliance application is designed to meet the auditing, compliance, security, and governance policies of companies implementing applications on the Appian platform.

The application offers key core capabilities:

  • Easy to understand audits with multiple reports to analyze user activity patterns.

  • The application comes with various reports targeting across all key areas of any Appian applications to report on, such as User logins, Records, Sites, Tasks, Applications, Compliance & many more.

  • Predefined rules set which users can configure for automated alerts for suspicious activity. Example - User Failed Login attempt, log in with risky IP Address, Administrator activity & more.

Claims FNoL (Insurance Suite) on Appian

Appcino's Claims FNoL application aims for faster registration of claims & offers the following key capabilities -

  • Appcino's Claims FNoL enables customers to report the first notification of loss to the insurer through multiple intake channels like email, phone, WhatsApp, and many more.

  • As the Claims Intake is one of the most crucial customer touchpoints in Insurance, the capability to manage the communication across multiple channels is essential for providing a convenient and transparent claims intake, helping insurers to convert customers into loyalists.

  • Appcino's Claims FNoL empowers insurers to add the new line of businesses easily with data validations using the self-service configurations.

Process Mining & Improvement on Appian

Appcino's Process Mining aims to offer the analytics to monitor the business process, see gaps, make changes, and re-analyze improvements. The application offers the following vital functionalities

  • Define the as-is workflow of a business process along with the critical attributes for each milestone/ tasks.

  • Monitor each business processes KPI and identify bottlenecks and areas of improvements.

  • Make changes, publish the updated version of the business process, and monitor again.

A Group of Cases which have transformed the Finance & Accounts

Cases will help you to understand the new dimensions and possibilities of Digital Transformation of Finance & Accounts Sector. Will assist you to find the best feasible solution of your business challenges.

Our Platforms

Salesforce Appian

Appcino's Insurance Applications Offerings

With Appcino’s decade experience on the Appian & insurance vertical, Appcino's Connected Claims Insurance Suite brings quality and accuracy to claim information going into the settlement process, enabling downstream process automation and efficiencies. Thereby reducing claim expenses and resulting in faster and accurate claim settlement with superior customer experience.

The Connected Claims Suite comes with the following applications which can be deployed independently or combined with others as per your business needs & preferences:

  • FNoL Claim Intake

  • Claims Operations & Settlement

  • Fraud Case Management

  • Field Inspection Management

  • Subrogation & Litigation Case Management

  • Customer service

  • Business Process Mining

Read the cases which have transformed the Travel & Tourism

Cases will help you to understand the new dimensions and possibilities of Digital Transformation of Travel & Tourism Sector. Will assist you to find the best feasible solution of your business challenges.

Our Platforms

Salesforce Appian

Cases which have transformed the Legal Business dynamically

Read these cases to understand the new dimensions and possibilities of Digital Transformation of Legal Sector. Will assist you to find the best feasible solution of your business challenges of the legal sector.

Our Platforms

Salesforce Appian

Cases which have transformed the Manufacturing Sector

Cases will help you to understand the new dimensions and possibilities of Digital Transformation of Manufacturing Sector. Will assist you to find the best feasible solution of your business challenges.

Our Platforms

Salesforce Appian

A Bunch of Different Cases which have transformed the Healthcare

Cases will help you to understand the new dimensions and possibilities of Digital Transformation of Healthcare Sector. Will assist you to find the best possible solution of your business challenges in this sector.

Our Platforms

Salesforce Appian

Appcino's Banking & Finance Applications Offerings

Appcino's single & unified approach to customer management in the solution goes beyond initial onboarding. The application offers a holistic customer 360-degree view pulling data from the core customer banking system, and therefore having a solution to perform all customer operations & enabling "single source of truth."

The Banking & Financial Suite comes with the following applications which can be deployed independently or combined with others as per your business needs & preferences:

  • Customer Onboarding

  • Enhanced Due-Diligence & KYC

  • Customer Lifecycle Management

  • Dispute And Complaint Management

Here are some cases which have transformed the Transportation sector

Cases will help you to understand the new dimensions and possibilities of Digital Transformation of transportation sector. Will assist you to find the best feasible solution of your business challenges.

Our Platforms

Salesforce Appian

Our mission is to be your trusted partner for the successful delivery of every Salesforce implementation

We are a Salesforce silver consulting partner having specialized consulting services with a complete portfolio of Salesforce services from advisory to support.

Appcino

Success Stories

Saved 1000+ staff-hours/month with Auto-Case Resolution

Impact & Solution

  • Resolution of 2000 customer queries, feedback or problems every month each month coming from different channels (website, emails, phone calls, self-service) to the customer service team.
  • Integration with all central systems to extract information needed for case resolution.
  • Auto Replies, auto solution recommendation based on customer query, freeing customer representatives for high valued and complex interactions are just some of the solution components.

200% Faster Digital Dispute Resolution with Customer Portal

Impact & Solution

  • A Bi-lingual system where citizens are allowed to register claims or appeal applications for reconsideration.
  • All requests flow into the dispute resolution committee for them to make a decision.
  • Configurable decision engine for dynamic formation of dispute committee based on dispute type.
  • Manage all the legal proceedings of the dispute and real-time information displayed to citizens.
 

90% Reduction in Screening against Sanctions Bill

Impact & Solution

  • Reduced screening delays and increased efficiency by 50%.
  • Reduced screening cost per payee by 90% and no dependency on external 3rd party solutions.
  • Easy to add new payee sources and a way to screen all the payee incrementally based on the new sanction updates.
  • Better compliance regulations and data privacy as all-important payee data resided in-house.
  • Delivered 100% offshore
 

330% Faster Onboarding & Better Customer Experience

Impact & Solution

  • Omni-Channel on-boarding with a significant reduction in TAT.
  • A single unified interface for back office with integrations to core banking.
  • Intelligent scanning to auto-extract information from hand-written and digital smart forms.
  • RPA to screen through for sanctions and adverse media.
  • Configurable business rules and risk questionnaires.
  • Configurable customer communication system to keep customers informed at various onboarding steps.
 

500% Rise in Tax Coverage and 60% Rise in Tax Collection

Impact & Solution

  • A significant rise in tax collection, a 500% rise in tax coverage, and a 60% rise in average tax per building.
  • Citizen friendly system supporting online payment, online complaints, transparency thereby appreciation for the customer (Government) by media and citizens.
  • Management was able to access reports quickly with different data points through this application made strategic decision making more proficient
 

Budget Planning - 30% More Accuracy and 200% Faster TAT

Impact & Solution

  • Reducing total budget planning & approval time from 3 months (previous) to 15 days.
  • Increased budget accuracy with better collaboration and planning.
  • Easy tracking progress by departments and greater transparency across the organization.
  • Elimination of spreadsheets and enabling a powerful calculation engine with What-If-Analysis.
  • Quick Integration with ERP to seamlessly start from actuals.
  • Dynamic report for abstract, balance sheet, income statement, etc.
 

A Simple, Configurable CRM to Manage Complete Sales Cycle

Impact & Solution

  • Words from CIO "Our commercial loan team identified the need to implement a CRM tool to support the sales process. They reviewed several tools that are available in the market and decided they were too complex and didn't align with the sales process. We worked with Appcino to implement this CRM application that now successfully supports our sales tracking, pipeline reporting, relationship management, and needs identification requirements."
 
Appcino

Insights

Are you missing crucial data points to decide the next improvement cycle in your business process?

What is process mining & why it is important? Organizations struggle to visualize how their different business processes are performing. Are they able to achieve high ROI in business with all of their resources investments on those processes? This seems to be quite a pervasive question,...

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Get Value the Day One Using Appcino’s Ready to Use Solutions

We at Appcino believe that buying ready to use accelerators & solutions with the right architecture & design works out cheaper and faster even though the implementation in Appian is lightning fast. At Appcino, we build solutions with the mission to help you achieve your goals...

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Know your users and your application's usage MORE on Appian (Proactive Monitoring)

Struggling to get answers to such questions on day to day basis regarding usage of your app as a business user? What exactly the users are doing into the system, which actions, screens, etc are they navigating to for their daily tasks? When did my support executive...

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Are your customers getting the right response?

Having problems managing customer queries?   Are your customers satisfied with the support they get from you? OR Do they have to wait for a long time before your support has a response for them? The customers have given you their data and they expect you...

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Building powerful Google Charts in Appian

Is the tabular form the best way of displaying the data? And if not, then what? Here comes in picture the graphical way of displaying data i.e. charts. But this does not justify the thought of how do we achieve this in Appian. So, Boom! We...

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What is CPQ? Everything about CPQ Solutions Here

What is CPQ? CPQ stands for Configure Price Quote is a software designed for the sales team of a company to produce precise, quick and highly configured quotes for all complex products, pricing, and business rules by making them centralized and available every time on the...

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Appian Advance Chart Creator : Charts from Appian processes

Appcino’s Appian advanced Chart Creator is the answer if you are trying To embed charts in emails generated from Appian Processes to communicate information visually. To embed analytics in Pdf and word documents. To display various chart types in Appian Tasks, Records and Reports Using Advance...

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