An end-to-end field inspections/surveys powered by intelligent scheduling to allow back operations team to assign & track all surveys/inspections. It comes with a dedicated mobile app for field surveyors 100% built on Appian.
The field inspection and surveys are conducted by the insurance companies to ascertain their risks before insuring and are also required during the claim settlement when the insurance companies would like the field inspector to understand the loss. During the field inspection task, it's useful for the insurance companies to provide the investigator with a dedicated mobile app to capture the photographs and performs the other required checks. Therefore, their activities are in sync with the case, and the back office team gets to see the status of inspection transparently.
Claims FNoL is one of the many applications offered as part of Appcino's Connected Claims Insurance Suite. Each of the provided applications can be deployed independently or in combination with other applications as per the requirements & use cases. This application follows standard insurance practices and is easy to integrate with any Appian application OR external existing claims systems.
Appcino's Connected Claims Operation Suite of apps offers a complete claims management solution built on Appian. The multiple applications part of this suite includes FNoL intake, adjudication & settlement (multiple LoBs), fraud case management (integration with existing specialized fraud systems), field inspection management, subrogation, litigation case management, and claim finances management (reserves, payment, recoveries). It also comes with multi-channel customer service and process mining apps helping insurers to monitor and improve their claims processes continuously.