Process Discovery provides organisations a fast, reliable and cost-effective way to identify the ideal processes on the basis of actual facts and figures.
Process Discovery can be defined as a set of tools and techniques that are used to define, map and analyze the processes of an organization. In a typical enterprise, processes that were initially well defined.
Business Process Discovery and Improvement framework analyse the data and transforms them into a diagnostic view for the process experts. All the time consuming and redundant tasks can be identified and improved in the version controlled manner.
Process Improvement & Discovery is one of the many applications offered as part of Appcino's Insurance Claims Management Suite. Each of the provided applications can be deployed independently or in combination with other applications as per the requirements & use cases.
The application is generic & can be factored in across verticals for different business processes & milestones.
With detailed process insights & discovery - insurers can now easily track the amount being spent on claims operations & settlement process, therefore helping them to cut down any cost where possible
Appcino's Connected Claims Operation Suite of apps offers a complete claims management solution built on Appian. The multiple applications part of this suite includes FNoL intake, adjudication & settlement (multiple LoBs), fraud case management (integration with existing specialized fraud systems), field inspection management, subrogation, litigation case management, and claim finances management (reserves, payment, recoveries). It also comes with multi-channel customer service and process mining apps helping insurers to monitor and improve their claims processes continuously.