We have designed the solution in such a way that the company can easily track their customers. It also allows the customers to view the product (policy and policy coverages) that the organization has provided. We can authenticate the customer information provided during the purchase of the policy.
We can choose the specific insurance plan the customer wishes to purchase. After providing the required information, the customers can request changes within the stipulated time. Along with the creation of transaction and account details, we have developed a unique functionality that offers consumers a wide range of options and policy coverage add-ons.
Once we receive a claim request on any policy, verification is done to check the authenticity of the claim, based on various conditions and accordingly the claim amount will be approved and settlement will take place.
We have built this out-of-the-box functionality for the customers to provide them with the finest services. They can raise the issues that they encounter during the purchase of policy by raising a claim request or asking for any changes in their personal information, other than medical records.
This process comes into action when requests are raised by the customer to change the policy that they have bought. Such a change can be opted for within a limited time frame, and the refund transaction is dependent upon satisfactory verification.