1. Account & Contact Management
With Salesforce Account Management, you'll feel like you're right in the middle of all your customers—no matter where they are. Tap into activity history, key contacts, customer communications and internal account discussions to stay in touch and improve overall effectiveness across all your channels by integrating with social media sites like Facebook, Twitter and LinkedIn.
2. Opportunity Management
Watch your team's deals come to life with Opportunity Management. Know what's happening on each deal by stage, products, competition, and much more. Stay on top of the deals on your radar. With one glance, you'll know where to focus your attention.
3. Lead Management
Optimize your lead generation with the most powerful platform on the market. Home to a host of unique features, like Lead Targeting using Omni-Channel, Smart Leads and Lead Scoring, allow you to connect with and convert leads in real-time.
4. Process Automation
Edit and automate any business process with drag and drop simplicity in just minutes. Visual workflow is a new world for all users, from content managers to developers, who need to design and modify business processes with low code.
Your mobile device is your new office, with the power to connect, share and get more done than ever before Access your records and dashboards, update opportunities, log calls and respond to leads all from your mobile device without slowing down. Customize your mobile app experience to match your brand.
6. Reports & Dashboards
With reporting and business intelligence in the cloud, you can build reports with Salesforce's drag-and-drop report builder to create rich visualizations, complex calculations, and deep insights into your data.